Information about the University of London External Programme

International Management programme:
MBA - MSc - Postgraduate Diploma and Postgraduate Certificate

Staff profiles

Dr G. Harindranath
Dr Harindranath is Director of the University of London External MBA in International Management and a Senior Lecturer in Information Systems at Royal Holloway, University of London. Hari holds a doctorate from the London School of Economics, and his research interests include information and communications technology use in SMEs, information infrastructure policy and e-government initiatives in transition economies, and ICT and economic development. Hari is an Associate Editor of the Journal of Global Information Management, and serves on the editorial board of the International Journal of Knowledge Management. He has published in a range of international journals including Decision Support Systems, European Journal of Information Systems, Human Relations, The Information Society, and Information Technology for Development. Hari regularly serves on the programme committees of a range of major conferences in information systems. He has undertaken consultancy work for the United National Industrial Development Organisation and the Commonwealth Secretariat.

Dr Isabella Chaney
Dr Chaney has been lecturing in Marketing at Royal Holloway since 1995 and prior to this she lectured at Massey University in New Zealand. The course she is involved in for both on-campus and distance learning modes include the second year unit Marketing Management and the third year unit Consumer Behaviour. At the postgraduate level she is responsible for the distance learning MBA course on International Marketing and contribute to the teaching of the Research Methods course. She also supervises several students’ dissertations both at the undergraduate and postgraduate levels. Her research interests include the marketing of wine, the internationalisation of companies, Chinese perceptions of retail outlets, and product placement in online games. She has published several articles and presented conference papers on these topics.

Dr Derrick Chong
Derrick Chong, a senior lecturer in management at Royal Holloway, University of London, is interested in the various relationships between management and the arts. This is based, in part, on his academic studies in business administration (BComm Toronto and MBA McGill) and art history (MA York (Canada)). Aspects of his PhD (London), a comparative analysis of art museums in the USA, Canada, and the UK, appeared in Arts Management (Routledge 2002). Publication vehicles include the International Journal of Arts Management, Journal of Nonprofit and Public Sector Marketing, International Journal of Cultural Property, Museum Management and Curatorship, and Journal of Arts Management, Law, and Society. Consultancy work with Sotheby’s Institute of Art-London is linked to research, including chapters in books on international art markets and art business. Chong’s teaching focuses on marketing, but has included postgraduate courses on general management and North American business. Ever cognizant of the English class system, he continues voice classes to cultivate an authorial mid-Atlantic accent. Chong has been a staff member at RHUL since 1992. He continues to travel between London and Toronto with a Canadian passport.

Dr Jos Gamble
Dr Gamble is a Reader in Asia Pacific Business at the School of Management at Royal Holloway. He joined the School in September 1998. Jos graduated from Oxford Brookes University in 1987 with a first class BA degree in Anthropology and History. He then undertook a one-year intensive course in Modern Chinese at Thames Valley University. Between 1988 and 1990 he studied Chinese language and literature at Fudan University in Shanghai, before returning to London to take an MA in Social Anthropology at the School of Oriental and African Studies. He continued at SOAS to study for a DPhil in Social Anthropology, this involved over seventeen months research based in Shanghai. Recent publications include Shanghai in Transition: Changing Perspectives and Social Contours of a Chinese Metropolis (RoutledgeCurzon, London 2003). Jos is currently Principal Investigator on a three-year ESRC/AHRB funded project, ‘Multinational Retailers in the Asia Pacific’.

Dr Gül Berna Özcan
Dr Özcan is senior lecturer in European Business and Corporate Governance. She earned her MSc in City and Regional Planning from the Middle East Technical University in Turkey. She later received her PhD from the London School of Economics in the UK. Dr Özcan is the recipient of several prestigious awards including the McNamara Fellowship of the World Bank and the Leverhulme Trust Research Fellowship. Her research interests: Small and medium-sized businesses, local economic development, entrepreneurship, corporate governance, enterprise development in Central Asia, retail modernisation.

Dr Alan Pilkington
Dr Pilkington is a Senior Lecturer in Operations and Technology Management at the School of Management, Royal Holloway, University of London. He holds a degree in engineering, a PhD in manufacturing strategy and spent six years working for a UK automobile producer. Current research includes developing patent analysis techniques to explore inventor and technology networks, analysing bibliometric data to define emerging research streams, and the adoption of process improvement methodologies for strategic advantage. He is Chair of the IEEE Engineering Management Society UKRI Chapter and also a member of the European Operations Management Association, Academy of Management and POMS. He has dozens of publications including articles in the California Management Review, Technovation, and International Journal of Operations and Production Management. His most recent book is Transforming Rover: Renewal Against the Odds, 1981-1994.

Dr Bill Ryan
Dr Ryan is Lecturer in Accounting at the School of Management, Royal Holloway, University of London where he is also Deputy Director of the Distance Learning MBA programme. He also teaches on external company training programmes including Mellon Financial Corporation. Before entering academic life, he held a number of senior management positions in Accounting and Change Management in companies such as Chrysler and the 3M Corporation. His research is in the general area of Management Control and spans Accounting and Business Strategy. Research Interests: Primarily in the area of management control systems and performance management. The focus is on management control and the contribution ability of individuals in change environments including changing systems of control. Teaching Qualification: 2004: Member Higher Education Academy (ILT membership.)

Professor Chris Smith
Professor of Organisational Studies at the School of Management, Royal Holloway, University of London, Chris Smith was previously at the University of Aston and has held visiting positions at the University of Hong Kong, Hong Kong Baptist University, University of Sydney, University of Wollongong and Griffith University. His main research interests are in the sociology of professions, labour process theory, and the comparative analysis of work. He has published 10 books and many journal articles and conference papers. Some of his books include: Technical Workers (1987); Reshaping Work: The Cadbury Experience (1990) with John Child and Michael Rowlinson; Global Japanization? (1994) (ed) with Tony Elger; Engineering Labour (1996) with Peter Meiksins; and Assembling Work: The Remaking Factory Regimes in Japanese Multinationals in Britain (2005) with Tony Elger. He is currently co-editing books on Creative Labour and Comparative Management.

Professor David Faulkner
Professor Faulkner is an Oxford-educated economist by background, who has spent much of his early career as a strategic management consultant with McKinsey and Co and Arthur D. Little. David is currently Professor of Strategy at Royal Holloway, University of London and Director of the MBA and MSc in International management. He is also Visiting Professor at the Open University. On moving into academic life in 1989, he became a lecturer in the Strategy Group in the Cranfield School of Management, and gained a Doctorate from Oxford University (DPhil), researching into conditions for success in International Strategic Alliances. He is a former Deputy Director (undergraduate courses) and Deputy Director (MBA) of the Said Business School, Oxford University. His specialist research area is strategy, in particular international cooperative strategy and mergers and acquisitions on which subjects he has written and edited a number of books including The Oxford Handbook of Strategy (OUP).

Dr Catherine Liston-Heyes
Dr Liston-Heyes is a Reader in Business Economics. She received a PhD in Economics from McGill University in 1992. She subsequently joined Université Laval (Québec, Canada) and moved to the Royal Holloway School of Management, University of London, a year later. The bulk of her work examines relationships between regulators and firms from an economic perspective. Her more recent publications focus more explicitly on issues pertaining to environmental regulation and on the relationship between corporate social responsibility and governments. She has published in a number of international academic journals including the Journal of Public Economics, the Journal of Environmental Economics and Management, Public Choice, the Journal of Regulatory Economics and the Journal of Consumer Policy. She is an experienced teacher in the areas of quantitative methods, business economics and micro/managerial economics. She has taught both at undergraduate, graduate and doctoral level. She currently lives in Surrey (UK) with her husband and two children.

Dr Andrew Popp
Dr Popp is a Senior Lecturer in the School of Management, Royal Holloway, University of London. He is a business historian with particular research interests in the growth and development of industrial districts, regional business networks, and change and evolution in sales, marketing and distribution. He has published widely in both business and economic history and management journals. In addition, he has published one monograph and one co-edited book. Awarded his PhD by Sheffield Hallam University in 1998, Dr Popp has served as a Council member of the Association of Business Historians.